Michelle and I finally decided to subscribe to Sun Wireless Broadband. We were quite reluctant at first because of all the horror stories about wireless Internet access. Not just about Sun but also Globe and Smart. In fact, I think Smart Bro started it all, the horror stories.
But recently, there have been better feedback about Sun’s product to the point that people are even saying that Globe and Smart is a waste of time and money. That’s a big turnabout since Sun is really notorious for their poor signal and poor interconnection (but I’m sure it’s not entirely their fault there). And although the horror stories are not completely gone, we decided to take a leap of faith and get one.
Of course, we chose the no commitment option: Buying the modem for less expensive promo price of P1,595 (instead of the overpriced P1,895) and getting the unlimited account for P799 a month. The transaction was reasonably fast and painless. I guess they were eager to make a sale. We filled up two forms (one for the account and one for the credit card billing) and then were given a Huawei E1550 HSDB USB modem. After a short tutorial where the only thing I really heard was about some 24 hour activation, we’re off.
So after getting home,plugging in the USB modem, installing the built-in software, and waiting the requisite 24 hours, here we are surfing wirelessly. And the speed was a miserably slow 150Kbps or so. There are times when it struggles, and there are times (early in the morning) when it’s pretty fast but it’s usually just around 150Kbps. So I guess some of the horror stories are true.
But still it’s not too bad for unlimited wireless for P799 a month. Of course, I definitely want Sun to fix and improve it. Who doesn’t, right? I hope Globe and Smart wake up from their stupor on their self-imagined laurels and goad Sun to fix and improve. And they should all have service level commitments. But for now, Sun is it.