I ordered oatmeal at the Starbucks drive-thru and the order taker clarified over the not-so-high-fidelity speaker they’re using if I want the something oatmeal or the perfect oatmeal. I was a bit confused and asked if they have another oatmeal product and what the difference is. When he explained, I realized he was talking about the oatmeal cookie. Should have been quite clear what I was ordering. One is an oatmeal (the porridge a supposedly perfect one) and the other one is a cookie (one with oat grounds). Maybe it was the not-so-high-fidelity microphone they’re using.